Customer Data Platform Market Guide 2025

Contact Center

U-AssistReal-time agent assistance

U-CaptureEnterprise communication recording

U-DiscoverGenAI-powered conversational intelligence

U-Self ServeIntelligent virtual assistant

Marketing

ActionIQComposable customer data platform

Sales

Q for SalesAI-powered sales assistant

IT

X-StreamAI-ready knowledge fabric

HR

Q for RecruitingAI-powered recruiting copilot

FEATURED RESOURCE

Use Cases

Agent Experience

Acquisition Marketing

Audience Segmentation Compliance

Customer 360 Customer Experience Customer Growth & Retention Drive Revenue

Identity

Journey Orchestration Operational Efficiency Time To Value

Industries

B2B Tech Support Banking Healthcare High Tech Telecom Travel & Hospitality

FEATURED RESOURCE

Resources Analyst Reports Blog Brochures Case Studies Events Glossary

Guides Infographics Podcasts Videos Webinars White Papers

FEATURED RESOURCE

COMPANY About us Our Team Board of Directors Partners Support Careers

Newsroom Recognition Testimonials Events Contact Us

COMPANY NEWS

Insurance

CDP Market Guide 2025

Knowledge AI for Contact Centers

Analyst Reports

IDC Report: Creating an AI Blueprint for the Contact Center

View:

Type

Analyst Reports
Brochures
Case Studies
eBooks
Guides
Infographics
Research
Videos
White Papers

Topic

Agent Assist
Contact Centers
Conversational AI
Emotional AI
Knowledge AI
Sales
Self-Service

Product

U-Analyze
U-Assist
U-Discover
U-Self Serve
U-Capture
Q for Recruiting
Q for Sales

Use Case

Agent Experience
Customer Experience
Drive Revenue
Operational Productivity

Industries

Banking
Education
Healthcare
Insurance
Public Safety
Retail
Telecom
Travel and Hospitality

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