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Uniphore & Konecta Join Forces to Advance AI in Customer Experience and Digital Transformation

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Opus Research 2023 Conversational AI Intelliview

Uniphore Named a Leader for Stand-Out Enterprise AI Solutions

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The cover of a book with the words 'Conversational AI Institute', showcasing expertise on Conversational AI.

We’re proud to announce Uniphore has been recognized as a Leader in Opus Research’s 2023 Intelliview for Conversational AI!

This Intelliview evaluated 16 global Conversational AI vendors on their business impact and vision, as well as their product completeness and performance.

Uniphore’s U-Self Serve and U-Assist solutions were given a strong rating based on technical capabilities, company vision and customer feedback, and are recognized for:

  • Advanced Natural Language Understanding (NLU) capabilities, powered by AI and Machine Learning models, including Large Language Models (LLMs)
  • Visual no-code tools that support multimodal interactions for voice, chat and mobile
  • Seamless integration with backend systems like CRM and knowledge bases

Download the complimentary report today to find out why Uniphore is a recognized AI leader.

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