While everyone is anxious to see a return to normalcy in their work and home lives, that doesn’t mean that they want customer service to return to pre-pandemic standards. Problems such as long wait times, frustrating interactions, and lack of...
Learn how digitization is transforming customer experiences and creating more efficient and effective ways to engage with customers. Get insights to help...
Discover the top 5 strategies to deliver superior customer service and create an exceptional CX. Learn to improve customer relationships and boost...
Reward your frontline agents for their hard work and dedication with this guide on how to recognize and show appreciation. Learn to keep your agents...
Listen to the Conversations that Matter podcast from Uniphore with Dipu KV, President & Head of Operations and Customer Service at Bajaj Allianz...
Umesh Sachdev, CEO of Uniphore, shares his secrets on success, innovation, competitive edge, and building world-class teams. A...
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