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Resources
Decoding Buyer Sentiment
In a recent report on virtual sales, 58% of sellers said they felt less confident when selling over video. And it’s impacting their...
- Analyst ReportsMay 8, 2024
Opus Research 2024 Conversational Intelligence Intelliview
Use this Opus Research Report to evaluate key vendors in the Conversation Intelligence market based on current trends, use cases and vendor capabilities....
The Role of AI Science in a World of Democratized AI
Today, pretty much anyone with basic computer skills can build compelling demos using tools like ChatGPT and Whisper, without having to understand neither the intricacies of speech, images and natural language, nor sophisticated ML...
Market Guide for Conversational AI Solutions
The Conversational AI (CAI) market is continuously evolving with the rapid introduction of new solutions....
- Analyst ReportsApr 23, 2024
IDC Report: Creating an AI Blueprint for the Contact Center
Creating an AI Blueprint for the Contact Center Unlock Greater Value in Your Contact Center With Data-Driven Insights. According to a recent survey, 91% of contact center leaders acknowledge the pivotal role of data in decision-making, yet only a...
Unleash Gen-AI-Powered Growth in Your Contact Center
Join industry experts Vijai Shankar, Vice President of Product Marketing at Uniphore, and guest speaker Christina McAllister, Senior Analyst at Forrester, as they explore the transformative power of enterprise data in driving AI-driven insights and...