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Introducing X-Stream

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Uniphore Recognized in 12 Gartner® Hype Cycle™ Reports

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Empower Your Call Center Agents with Real-Time Agent Assist 

Drive higher agent engagement, proficiency and retention with AI-powered agent assist software. 

Empower Your Call Center Agents with Real-Time Agent Assist eBook Cover

Agent assist makes it possible. Leveraging conversational AI and automation, today’s leading contact center agent assist software guides agents to smoother, successful call resolutions with real-time agent coaching and process automation.  
The results? Faster speed to proficiency, better retention and engagement rates and higher satisfaction for agents and customers alike.

Get your copy of our Agent Assist eBook to learn how real-time call center coaching can: 

  • Eliminate those costly “on-hold” moments
  • Cut onboarding times in half
  • Guide agents with in-call “next-best action” prompts
  • Deliver consistent experiences from agent to agent
  • Automate time-consuming knowledge base searches

Ready to upgrade your call center coaching with a next-gen agent assist?​

Request a demo
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