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AI For Business
One of the biggest challenges for large organizations in the Middle East is managing vast data to gain insights, especially in contact centers where agents must sift through silos of information.
AI for Business streamlines data handling, allowing teams to access relevant insights effortlessly. By leveraging advanced AI and cognitive search technologies, businesses can process both structured and unstructured data, enabling agents and virtual assistants to provide real-time, accurate answers and personalized recommendations.
This will be discussed in a Thought Leadership Boardroom session where 6 to 7 top executives will explore how AI for Business can enhance operational efficiency, drive innovation, and improve customer satisfaction. Could 2025 be the year AI transforms data-driven decision-making and customer service excellence in the Middle East?
AGENDA
17th October | Thursday
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11:00 a.m.
Welcome & Networking -
11:45 a.m.
Thought Leadership Discussion -
12:45 p.m.
Lunch & Networking
Mamoun Alamouri
Regional Vice President - Middle East & Africa
Mamoun Al Amouri is a recognized thought leader and currently serves as Regional Vice President – Middle East & Africa at Uniphore, where he leads the company’s initiatives in Conversational AI and Automation across the region. With a distinguished career in the technology sector, Mamoun is known for his expertise in AI-driven solutions that enhance customer experiences and operational efficiency.