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- [Video] How Lending Companies & MFIs in India use Mobility to Increase Productivity and Reduce Fraud
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Tag Archives: Voice Biometrics
[Video] How Lending Companies & MFIs in India use Mobility to Increase Productivity and Reduce Fraud
It’s no secret: Lending institutions in India are struggling – relying on an unproductive fieldforce for business development and customer service. These field agents are daunted by the slow process of manually collecting customer information, transmitting it to the office … Continue reading
Posted in Uncategorized
Tagged enterprise 2.0, enterprise application, enterprise mobility, enterprise software, fieldforce automation, India, Lending, MFI, mobile application development, Mobile Applications, mobility, NBFC, salesforce automation, Speech Recognition, Voice Biometrics
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The Only Solution for the Indian Insurance Market: Voice-based mobility
Over the last 10 years, the value of the Indian insurance industry has grown at a compounded annual rate of around 20%. Nevertheless, today, there are several issues inhibiting the continued expansion of the sector. One major concern is the … Continue reading
Posted in Uncategorized
Tagged automation, Biometrics, call center, enterprise mobility, ict, insurance, mobility, Speech Recognition, Voice Biometrics, voice technology
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The Rise of Voice Biometrics on Mobile Phones
Let’s be honest: most of our lives revolve around our mobile phone. We hold a lot of personal information on our phones themselves, like photos, e-mails, contacts. Moreover, we often use mobile apps or voice calls to the major institutions … Continue reading
The Four Components of Every Successful Enterprise Mobility Initiative
At last week’s ‘Mobile India’ conference in Bangalore, Enterprise Mobility was the hot topic on the minds of many of the high-profile participants. In one panel, representatives from KPMG India, AT&T, Infosys, Ramco Systems, Huawei, Sasken Technologies and Uniphore debated … Continue reading
Critical Steps to get the Most from Mobility, Part 3
Implementing a transformative solution like enterprise mobility into your business is a huge task. As we explained over the last month, the first two steps of this process are to profile your mobile workforce and to appoint a Chief Mobility Officer. Now … Continue reading
How Speech Recognition Works
The Speech Recognition market is growing fast – estimated to be worth $58.4 billion by 2015. Many contact centers across the globe enable speech-based navigation in their call centers, wherein customers can simply speak the name of the service they … Continue reading
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Tagged Siri, Speech Recognition, Uniphore, Virtual Assistant, Voice Biometrics
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3 Steps to Overcoming the Security Challenges of Enterprise Mobility
With the influx of powerful mobiles devices, smartphones, Personal Digital Assistants and tablets, businesses are beginning to realize the enormous potential of enterprise mobile applications. CIOs across industries are seeking ways to leverage these devices in order to achieve quicker … Continue reading
The key to scaling livelihood-enhancing VAS products
At this year’s VAS Asia Conference in Delhi, excitement was all around. The Indian Mobile VAS market is growing fast, expected to reach Rs 26,000 crore by the end of 2012 and Rs 33,280 crore by 2013. However, in India, … Continue reading
Posted in Uncategorized
Tagged accent training, GSMA, ICT4D, India, IVR, liqvid, M4D, meducation, mlearning, mvas, Speech Recognition, Uniphore, VAS, VAS Asia 2012, Voice Biometrics
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How a leading Indian NBFC doubled sales productivity with Voice-based Mobility
Last week, Uniphore’s CEO, Umesh Sachdev, was invited to speak at the Banking, Finance and Technology Forum (BFTF) in Mumbai. The event brings together an exclusive group of senior-level executives from the BFSI sector in India to network, learn and … Continue reading
Mobile Money for the Masses
This week, TechCrunch published a powerful article exposing the stark contrast behind the large-scale buzz surrounding mobile money, and the small-scale audience that it has actually reached. The article gets straight to the point in its title: “Mobile Payments: A … Continue reading